OBIEE 12c – “CSF error” OR “OFM security error” OR “no matching Authentication Protocol”


So , Nowhere in OBIEE 12c Installation said that, you need to have certain pre-requisite condition in the DB to ensure successful installation and  you end up scratching head why you are getting all the nonsense in OBIEE installation logs when everything you did right !

Yes , unfortunately that life with Oracle tool ! (! Sigh ! ) and if you are the one person who hit this error you can try out the option below to fix.

While installing brand new OBIEE12c (not an upgrade)  we have seen issue below and log : /home/orabi/oraInventory/logs/config<time>/startallservers.log

OPMN failed and BIServer , BIPServer and BIScheduler all was in SHUTTING DOWN state.

Below is the server status (./status.sh)

Name                Type            Machine                     Status

—-                    —-                 ——-                       ——

AdminServer     Server            dfatobi                   RUNNING

bi_server1        Server             dfatobi                   RUNNING

obips1             OBIPS            dfatobi                   SHUTDOWN      

obijh1              OBIJH             dfatobi                   RUNNING

obiccs1           OBICCS          dfatobi                   RUNNING

obisch1          OBISCH          dfatobi                   SHUTDOWN      

obis1              OBIS               dfatobi                   SHUTDOWN     

And you see the errors below in bunch of   log files  :

[OBIS] [ERROR:1] [] [] [ecid: ] [sik: ssi] [tid: f1b51720]  [46137] CSF error encountered. Error code: 43131. [[^M

file: server/Utility/Generic/Src/SUGCSF.cpp; line: 133

 [OBIPS] [WARNING:16] [] [saw.csf.cache] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] OFM security reported error 43131[[

File:csfwrapperimpl.cpp

Line:213

errCode:28040 errSQLStateBuf:HY000 errMsg:[Oracle DataDirect][ODBC Oracle Wire Protocol driver][Oracle]ORA-28040: No matching authentication protocol

errCode:0 errSQLStateBuf:08003 errMsg:[DataDirect][ODBC lib] Connection not open

Oracle BI Server starting…

errCode:28040 errSQLStateBuf:HY000 errMsg:[Oracle DataDirect][ODBC Oracle Wire Protocol driver][Oracle]ORA-28040: No matching authentication protocol

errCode:0 errSQLStateBuf:08003 errMsg:[DataDirect][ODBC lib] Connection not open

Oracle BI Server startup failed.

nqsserver: Oracle BI Server shutdown.

This means you might end up with Hitting Oracle bug ? My DB server was Oracle 12c R2 12.2 . Lot of places in OTN, Oracle said you might try Oracle 12c R1 but I recommend try below step to see if this works for you .

Try disabling OAS (Oracle Advanced Security) . Ask Oracle DBA to change the DB with below in sqlnet.ora file and you are good to go …

SQLNET.ENCRYPTION_SERVER = rejected 

If that doesn’t help you can try enabling OBIEE (creating a sqlnet.ora file under [DOMAIN_HOME]/config/fmwconfig/bienv/core/) for OAS decryption. However I tried this option and it doesn’t work as for new and scratch installation where do I get this before until installation is done… so previous step does the trick .

SQLNET.ENCRYPTION_CLIENT=accepted
SQLNET.ENCRYPTION_TYPES_CLIENT=(AES256)

The actual reason for the issue is : You are using an Oracle Database (for RCU or datasource) with Oracle Advanced Security (OAS) enabled and with SQL*Net Encryption.

 

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