MetaLink 3 Upgrade to My Oracle Support


After long days from keeping myself out of side of using Metalink3 ,suddenly when I one of my colleague logged in today I got something really different from UI perspective and thought to explore the taste from this . The interface is now excellent !!! Many thanks to Oracle Guys who have gifted a amazing cool interface with Flash , AJAX , JSP in-built and pre-initialised . So when you visit : https://metalink3.oracle.com .Its automatically redirected to :

https://support.oracle.com/CSP/ui/flash.html .

So all supports based on product PeopleSoft, JD Edwards, Siebel and Hyperion are now integrated into common workspace .

Doc ID 789174.1  keep a details notes about it .

So from August 28-30, 2009, Oracle will upgrade Oracle MetaLink 3 and officially change the name to “My Oracle Support.” This transition will migrate existing Oracle MetaLink 3 customers and partners (those using PeopleSoft, JD Edwards, Siebel, and Hyperion products) to My Oracle Support at https://support.oracle.com.

I mainly liked about the Dashboard kind of segregation in home page . The knowledge browser has improved in terms of search and user experience. Solutions appear in the list and by clicking them we can see the description rather in new window . Each dashboard having window like feature to maximize , restore , close the view,Collapse and expand window etc .Cool searching facility by types . Keeping records on last couple of searches . Back and forth moving facility across SR’s .. So ultimately hell lot of new features gifted ….

Lets see the interface ….

Metalink3 as Oracle Support
Oracle Support - The New Looks

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